FAQ
super bajee FAQ — Answers to All Questions on Deposits, Withdrawals and VIP
From deposits and withdrawals to casino games and VIP benefits — whatever questions you have about super bajee, you will find all the answers right here.
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Bengali and English Support
Mobile Wallet Supported
For Ages 21 and Over
This page compiles the most frequently asked questions from super bajee users into five topic-based sections — withdrawals, casino games, deposits, the VIP program, and customer support. Whether you have a question about payments via bKash, Nagad or bank transfer, or want to know about super bajee VIP cashback — this FAQ page is your first stop. If your issue is not resolved by any of the questions below, our 24/7 live chat support is always ready.
super bajee typically completes withdrawals within 1 hour. Mobile wallets such as bKash, Nagad or Rocket usually receive funds the fastest. Bank transfers are also processed within the same timeframe. If there is a delay for any reason, contact us via live chat — our team can provide an update right away.
The minimum withdrawal amount at super bajee is ৳500. The system will not accept withdrawal requests below this amount. Before requesting a withdrawal, make sure your withdrawable balance is at least ৳500. If your balance is not enough, play a few more games to reach that amount and then withdraw.
Yes, super bajee's withdrawal system runs 24 hours a day, 7 days a week. You can submit a request at any time — at night or on Friday and Saturday. Withdrawals are usually processed within 1 hour. If a delay occurs due to a specific bank holiday, the support team will inform you in advance.
Yes, for security super bajee only approves withdrawals to bKash, Nagad, Rocket or Upay wallets registered in the account holder's own name. Withdrawals to a wallet registered in someone else's name are not possible. If you have not added your own wallet, go to your profile to link one or contact support for help.
super bajee's welcome bonus carries a 25x wagering requirement. This means you must wager the bonus amount 25 times before it can be withdrawn. For example: if you receive a ৳2,000 bonus on a ৳1,000 deposit, you must complete ৳2,000 × 25 = ৳50,000 in total wagers before the bonus winnings become withdrawable.
Roulette has a spinning wheel with numbers 1–36 and a single zero. You win by betting on the number where the ball lands. You can also bet on colour (red/black), odd/even, or groups of numbers — not just individual numbers. super bajee's WM Live section has multiple roulette tables where you play with a live dealer.
Teen Patti is widely known as three-card poker — each player receives three cards and tries to form the best hand to win. Andar Bahar is a simple Indian card game: a centre card is drawn and you bet on whether a card of the same value will appear on the "Andar" (inside) or "Bahar" (outside) side first. Both games are available in live dealer format at super bajee.
Baccarat is actually quite straightforward. Between two hands — "Player" and "Banker" — whichever is closest to 9 points wins. You simply bet on one of them. You can also bet on a "Tie". super bajee's super bajee Casino section has multiple live Baccarat tables where Bengali-speaking hosts are also available.
At super bajee, betting limits for table games vary by table. There are tables with lower limits for new players and tables with higher limits for experienced players. The minimum and maximum bet amounts are clearly shown before you enter each table, making it easy to choose one that fits your budget.
The minimum deposit at super bajee via any payment method is just ৳100. That means you can start playing slot games or live casino with as little as ৳100. Start small to find the games you enjoy, then topping up your balance is straightforward.
super bajee supports Bangladesh's most popular payment methods: bKash, Nagad, Rocket, Upay and bank transfer (including major banks such as BRAC Bank and Dutch-Bangla Bank). Deposits via mobile wallet are credited to your account instantly.
super bajee does not deduct any deposit fee or processing charge of its own. However, your mobile operator or bank may apply a small charge under their own terms — that is at the discretion of the relevant service provider. The full amount you deposit goes into your gaming balance from super bajee's side.
Deposits via mobile wallet are usually instant. If a deposit is not credited for any reason, first collect the transaction ID or take a screenshot. Then send proof of the transaction to super bajee via live chat. The issue is generally resolved within a few minutes.
super bajee offers new members a 200% first deposit bonus of up to ৳20,000. For example: deposit ৳1,000 and ৳2,000 in bonus will be added — giving a total balance of ৳3,000. A wagering requirement (bonus amount × 25) must be met before this bonus can be used for withdrawal.
Your level in the super bajee VIP program advances based on your regular betting activity. The more active you are and the more you bet, the faster you can reach the next level. You can progress from Bronze through Silver, Gold, Platinum, and all the way up to Diamond. Benefits increase at every level.
super bajee VIP members receive weekly cashback as well as faster withdrawal processing, a dedicated account manager service, and priority access to exclusive promotions. At higher levels (Platinum and Diamond), personalised offers are also available. Learn more on the super bajee VIP page.
super bajee VIP has five tiers with weekly cashback rates:
Bronze — up to 0.2%,
Silver — up to 0.3%,
Gold — up to 0.5%,
Platinum — up to 0.6%,
Diamond — up to 0.8%.
This cashback is calculated on the net loss for the week.
Cashback is calculated by subtracting winnings from total bets for the week — that is, on net loss. Example: a Gold tier member with a ৳20,000 net loss in a week receives ৳20,000 × 0.5% = ৳100 cashback. Cashback is added to your account every Monday.
Yes, super bajee customer support is available 24 hours a day, 7 days a week. You can connect via live chat at 3 AM or any hour of the day. Reach out at any time from anywhere in Bangladesh — the support team is always available.
super bajee offers two support channels: Live Chat directly on the site (fastest) and Email. Use live chat for urgent matters; email is suitable for sending documents or detailed complaints. Both channels are available in Bengali.
Yes. super bajee's support team can assist in both Bengali and English. This has been set up with Bangladeshi players in mind, so that no issue goes unresolved due to a language barrier.
To get a faster resolution from support, have the following ready in advance: the username or mobile number linked to your account, a description of the issue (what happened and when), a screenshot or transaction ID if possible, and the name of the payment method used. This helps the support team assist you more quickly.
For issues like a forgotten password, not receiving an OTP, or a locked account, contact us directly via live chat. A password reset option is available on the super bajee Login page. If that does not work, the support team will verify your identity and help recover your account.
Still have questions? Talk to us directly
If none of the answers above resolve your issue, super bajee's support team is always ready. Chat in Bengali, any time.
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To learn about responsible gaming, visit our Responsible Gaming page. Applicable for ages 21+.