For ages 21 and above

super bajee's Guide to Responsible Gaming

Online casino and betting are a form of entertainment — but they must be enjoyed in a controlled and informed way. super bajee believes that every player's safety and mental well-being should be the highest priority.

For ages 21+ only SSL encryption protected 24/7 live chat support Service in Bengali and English

Age Limits and the Basis of Awareness

The minimum age to take part in any casino or betting activity at super bajee is 21 years. This rule is strictly enforced and age verification is mandatory at the time of account registration. If any underage person attempts to use the platform, their account is closed immediately.

Online gaming is a form of entertainment — not a guaranteed way to earn money. super bajee always advises that you only play with money whose loss will not affect your daily life or your family's needs. Detailed guidance on this is available in our Terms and Conditions.

Every player should set a fixed time and budget before starting to play. Placing larger bets to recover losses is a dangerous habit that is best avoided.

21+

Age Verification Required

To open an account at super bajee and take part in any betting or casino game, you must be at least 21 years old.

Age Verification Identity Confirmation Secure Platform

Set Your Own Limits

super bajee provides several self-control tools for players. Using these tools, you can keep your gaming experience measured and safe.

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, it takes some time to come into effect, and increasing it cannot be done immediately.

Daily Weekly Monthly

Loss Limit

Decide in advance the maximum amount you are willing to lose within a set period. Once this limit is reached, the account will automatically stop accepting bets.

Automatic Control Budget Protection

Session Time Limit

Set a time limit for how long you play in one session. When the limit is reached, the system will automatically log you out and encourage you to take a break.

Time Management Automatic Break

Cool-Off Break

You can temporarily close your account for a few days. During this time, logging in is not possible, but once the break ends you can resume playing normally.

Temporary Break Clear Your Head

Self-Exclusion

If you want to keep your account closed for a longer period, apply for self-exclusion. Once active, the account cannot be reopened before the set period ends, and promotional communications are also stopped.

Long-Term Protection Strict Control

Reality Check Reminder

A pop-up notification will appear at set intervals showing a summary of your total playing time and transactions — helpful for staying aware.

Notification Awareness

Send a Limit Request

Fill in the form below. Our support team is available 24/7 to process your request.

You can also set these limits by contacting us directly via live chat.

Recognise the Warning Signs

People often do not realise when entertainment is turning into a problem. If you or someone you know shows the signs below, it is time to seek help.

Repeatedly placing larger bets to try to recover lost money
Hiding your gaming habit from family or friends, or lying about it
Neglecting daily responsibilities — work, studies, or family — to spend time gaming
Repeatedly failing to stop gaming despite trying, and feeling restless
Borrowing money or spending savings to gamble, falling into financial difficulty
Seeing gaming as the only way to relieve stress, depression, or anxiety
Withdrawing from social life and spending most of your time alone

super bajee's Commitment

super bajee believes that building a responsible gaming environment is not just a matter of rules — it is an ethical duty to every player. We are committed to ensuring this environment through technology, human support, and awareness.

To learn more about us and how we work to protect users, read our About Us page.

Secure Platform 24/7 Support Transparency

Where to Find Help

If you are facing problematic gaming, do not struggle alone — seek help. From super bajee's support team to family and professional counsellors, there are many ways to get support.

24/7 Live Chat

Contact super bajee's live chat at any time of day. Our team is ready to help immediately in Bengali and English with self-exclusion, setting limits, and account management.

Email Support

If you prefer to raise the matter confidentially, contact us by email. Support address: [email protected] — we will respond as soon as possible.

Family and Close Ones

Talk openly with a family member or trusted friend. Support and monitoring from someone close can in many cases be just as effective as professional help.

Professional Counsellors

Speak with a mental health specialist or addiction counsellor. In Bangladesh, a number of government and private mental health centres offer this kind of counselling.

Self-Help Resources

There are books, online guides, and peer support groups where you can find advice and shared experiences on getting out of problematic gaming. Helpful information is also available in our FAQ section.

Immediate Account Closure

If you feel you need to close your account right away, let us know via live chat. Our team will apply a permanent or temporary self-exclusion within minutes.

Tips for Healthy Gaming Habits

Responsible gaming is not just about avoiding problems — it is also the way to keep gaming enjoyable over the long term. super bajee recommends a few simple but effective habits:

  • Set a fixed budget before you play and commit to not going over it.
  • Take regular breaks instead of playing for long stretches at a time.
  • Avoid placing bets when you are emotional — such as when angry, frustrated, or anxious.
  • Never play while under the influence of alcohol or any other substance.
  • Never start playing with the expectation of recovering money you have lost.
  • Keep a healthy balance between gaming and your family and social life.
  • Be careful about children or underage family members using your devices.

Special Guidance for Parents

Protecting children and teenagers from exposure to online gambling is every parent's responsibility. super bajee technically blocks access for anyone under 21, but family-level vigilance is equally important.

What parents can do:

  • Use parental control software on shared family devices.
  • Have open conversations with your children about online gaming.
  • Use browser filters to block gambling-related sites.
  • Keep your bank cards and payment details secure.
  • Make your children aware of digital literacy and online safety.

Our Privacy Policy contains detailed information on personal data protection and account security.

Questions About Responsible Gaming

The minimum age to participate in any casino game or sports betting activity at super bajee is 21 years. Age verification is mandatory during account registration. If any account holder is found to be under 21, that account is immediately closed and all transactions are cancelled.

To activate self-exclusion, contact super bajee via live chat or send an email to [email protected]. Let us know your username and how long you want the exclusion to last, and our team will apply it promptly. Once self-exclusion is active, the account cannot be reopened before the set period ends, and you will not receive any promotional messages from the platform.

Yes, deposit limits can be changed. However, for your protection, reducing a limit takes effect immediately, while a request to increase a limit is subject to a waiting period before it is processed. This is designed to prevent impulsive increases that could lead to overspending.

If you want to stop playing but cannot, keep playing to recover money you have lost, hide your gaming from family, or borrow money to gamble — these are clear signs of problematic gaming. In this situation, seek help rather than blaming yourself. Talk to super bajee's 24/7 support team or a professional counsellor.

Start by speaking with them directly and with understanding. If they are uncooperative, contact super bajee's support team and explain the situation — we will help as much as we can. You may also want to consider seeing a professional mental health counsellor together as a family.

Once self-exclusion is active, new bets and deposits are blocked, but to withdraw any remaining balance please contact our support team directly. They will give you the correct information and help you with the necessary steps.